FAQ

Visit our "Retailers" section. You will find all of our retailers as well as our showrooms to discover all our collections.

- Professionals: You just need to contact the agent or distributor in your country. All our contacts are available in our “Retailers” section.
- Private individuals: You can contact us directly through our "CONTACT" page or by phone at +33 5 61 80 20 20.

For each product category, you can search by material, style, colour, technique, performance or use. To do so, click on the filter link at the top right of the collection page or use the search engine at the top of your screen indicated by a magnifying glass.

Please visit our "Contract" section for information about these products and available treatments.

Élitis products are made in Europe (with some exceptions) and according to CE standards. They meet many environmental standards consistent with our commitment to environmental protection.
In addition to the Reach standards that are met during the production of our fabrics, 90% of our wallpapers and wallcoverings are rated A + (very low air emissions). To create the “greenest” products possible, the coloured inks used are water-based inks and our papers can be recycled once stripped from the walls (by stripping the paper backing from the vinyl).
In addition, all of our linen collections and several of our wallcovering collections are made of natural materials: Nature Précieuse, Éclat, Robinson (bamboo, Japanese straw, etc.)

To receive swatches, you can use the website by consulting the reference that interests you and clicking on "ORDER A SWATCH". You can also contact your dealer or your nearest retailer.

This information is reserved for professionals with access codes to our extranet. Visit our "EXTRANET" section located at the bottom of your screen. If you haven’t yet received an access code, please contact your representative.

For each reference, hanging instructions are available. To download them, click on "DOWNLOADS". A window will open, click on the “HANGING INSTRUCTIONS” icon.
You also have hanging slideshows at your disposal. These are visible for each reference in a section entitled "HANGING".

All the adhesives are mentioned in our hanging instructions which are available for each reference. Simply consult the desired reference, click on "DOWNLOADS". A window will open, click on the “HANGING INSTRUCTIONS” icon.

All care instructions for our fabrics are available in the specifications sheet for each reference. Simply consult the desired reference, click on "DOWNLOADS". A window will open, click on the “SPECIFICATIONS SHEET” icon.

For each wallpaper reference, a roll calculator is available and lets you know how many rolls you need. Simply consult the desired reference, click on "CALCULATOR".

The list of discontinued products is available at the bottom of your screen under the heading "Discontinued products"

All the photos and samples for your 3D simulations from our collections are available in high definition in our photo library. To access them, click on the symbol at the top left of your screen "☰” Then on “Photo library”. Our photo library is open access, you don’t need to sign in.

Élitis brochures from the past two years are available and can be downloaded online. Visit our “Brochures” section.

Our "Projects" section allows you to view all the projects carried out with our products. If you would also like to post your projects on our website and social networks with your references, simply contact us at the following address: marketing@elitis.fr . Please specify the project name and location and your contact details.